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From the Windows registry editor browse to and rename the HKEY_LOCAL_MACHINESoftwareSAPBusiness Objects key (for a 32 bit operating system) or HKEY_LOCAL_MACHINESoftwareWow6432NodeSAPBusiness Objects (for a 64 bit operating system.

C:Program FilesCommon FilesBusiness Objects.

From My Computer browse to and rename the following folders:.

Close the Add or Remove Programs window.

If this does not appear in the list of installed programs proceed to the next step.

Select Crystal Reports 11, click Remove, and complete the uninstall.Select Accounting Client, click Remove, and complete the uninstall.

From the Windows Start menu select Control Panel and then Add or Remove Programs.Note: If the machine is a Windows 7 or Vista operating system, you may have to disable User Account Control (UAC) in Windows in order to register the DLL files.